Cognizant is uniquely positioned to successfully deliver a world-class outsourcing experience, by virtue of:
Innovation – We track technology trends and provide strategic direction for our customers.
Talent Management – We strive to employ the best and brightest in our industry and empower them to make a difference.
Customer Intimacy – A Cognizant Partner on-site within the clients′ organization ensuring seamless coordination.
Integrated Service Delivery – Our service delivery teams comprise both technology and business-process experts to align your IT investments with your business priorities.
Reinvestment Strategy – Our commitment to continuous reinvestment in new services and capabilities helps us to respond to our clients′ needs today and tomorrow.
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The details of the services offered are:
Cloud360 delivers the hyperplatform — a single management layer that lets organizations define, orchestrate, and operate disparate IT environments under one pane of glass, complete with automated metrics-driven policies, user self-enablement, and 360º performance monitoring.
Cognizant focuses on helping organizations rethink their business models to change the ways they interact with their customers, employees and partners. We help them reshape their operations and processes to increase productivity and gain competitive advantage.
INFRASTRUCTURE TRANSFORMATION CONSULTING
Cognizant's global delivery network provides multiple benefits to its customers including support from different time zones, balanced loading of support staff, business continuity through multi location support and cost advantages with low cost centers
Best-in-Class, metrics based Operations Maturity Model.
24x7 global model with Follow the Sun support.
Centralized coordination via Global Helpdesk.
Unified governance model with complete reporting transparency.
Maximized offshore presence while minimizing risk.
Left Shift approach for greater L1 resolution by leveraging high automation, self help & technical refresh technologies.
Proven risk management & mitigation techniques to control expenditure.
Integrated Application & Infrastructure Services for enterprise-wide coordination.
Geographically dispersed, highly skilled 12,000+ resources.
World wide technical partnership organization.
Clear roadmap to Continuous Improvement & Transformation.